Onboarding Service and Connecting Endpoints to the Network

Onboarding the service is performed by your Service Provider or Reseller; reach out to them to finalize the licensing requirements for your service.

The Onboarding process includes the auto-provisioning of the phones for initially connected to the network. You must provide your provider or reseller with a list of MAC addresses of the devices that you wish to manage in Live Platform.

The following methods can be deployed to perform this action:

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Onboard service using AudioCodes Redirect Server with Essential license type, see Onboarding using Redirect Server with 'Essential' License

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Onboard service using AudioCodes Redirect Server with Essential + AI Summary license type, see Onboarding using Redirect Server with 'Essential + AI Summary' License

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Onboard service using DHCP Option 160: When configured, this method takes priority over AudioCodes Redirect Server, see Onboarding using DHCP Option 160)